Dear Rick, Netti, Tim and Sheila,
We want to thank you for the excellent job you did in building our dream home. We have heard many horror stories from people about the difficulty of building a new house from the ground up. However, working with Omni Homes made the process easy.
The first time we met with you, Rick, you provided us the guidance we needed to get the whole process started. Once we signed the contract that same level of service was provided throughout construction. There were many decisions to be made but you were all there to help us through the process. You made several recommendations that saved us thousands of dollars in construction costs. We really appreciate that support.
We have heard from many neighbors that their building process dragged out beyond the original timeframe quoted by their builder. When we started you told us that it would take about eight months to complete the house. On August 10th, 2007 we broke ground. Sure enough on April 3rd, 2008 we were moving into the house. You met or beat every deadline you gave us.
Just as important as the building process, has been the follow up service you have provided. You have a reputation in River Landing of providing excellent follow-up when people move into their homes. You have certainly lived up to that reputation with our home and we value the care you take with all your customers.
Since we finished construction we've had several people tell us we have the prettiest home in River Landing. That is due to the care and quality you put into the construction process. We have recommended you many times to new couples that we have met. We will continue to do so in the future.
Rick, you were always jokingly telling us that we never met a corner that we were willing to cut in order to save money. The most important corner we didn't cut was in choosing the best builder in River Landing, Omni Homes.
Rick and Netti, we look forward to your move to River Landing and having you as neighbors and friends.
Mike and Tish Vandiver
Mike and Tish Vandiver, River Landing We received our first electric bill for the very hot month of June.
The radiant barrier roof sheathing, energy efficient windows, blown cellulose insulation, Energy Star appliances, and our 16 SEER Bryant Evoulution system produced a electric bill of only $120.00. Not bad for a house that is almost 3000 square feet. Great Job Omni!
Ricky and Dawn Scott, Jacksonville Area I'm sure happy we got him. Personal service was great...he did nothing but everything we asked him to do, and it was all done well, on time and budget.
From the first time we sat down with him, we were comfortable. He treated us like equals. We established a relationship and from that point on there was never a problem, never a question about anything.
Jim and Jacqui Sickels, River Landing We weren't able to sell our house in Connecticut on time so we could be in River Landing during the construction of our home, so we had to have complete confidence and trust in Rick to start building in our absence, and we established that the first time we met with him...
Dennis and Patricia Gasparini, River Landing Thank you so much for building us such a beautiful home. You did a wonderful job and made building our new home a great experience.
While we will still have a relationship with "Builder Rick", we look forward to an enriched relationship with "Neighbor Rick" and the always lovely Nettie.
Gary, Ginny and Bethany Thompson, Porter's Neck Plantation Rick, Sheila & Carol,
Words cannot express how blessed we are to have had our paths cross with each one of you. We were green as gourds, and trusted you completely! That has only been a positive relationship. Thanks is not enough, our home is wonderful! You made it that way. We plan to take good care of it! Again you are a great team. Thanks for your gift!
Sandy and Norma Bain, Woodlands "Rick Batchelor built our home here in River Landing. Claudia and I have been through the home-building process before and with Rick, it was an enjoyable experience. He welcomed our input, and we were able to be very involved in the process. Rick presented us a home construction proposal that was very competitive. His proposal included very detailed estimates of costs room-by-room. The budget targets for his suppliers (appliances, cabinets, flooring, bathroom fixtures, etc) were very reasonable, and the suppliers were very professional in providing assistance during the selection process. Our home was built on schedule and the final cost was exactly as indicated in Rick's periodic cost updates that incorporated our requested construction modifications. We would highly recommend him to anyone seeking a very experienced and highly qualified builder who builds homes on time and at proposed cost. There were no surprises when the home was completed."
Jeff & Claudia Smith, River Landing Dear Rick:
I am writing to formally thank you one more time for doing an excellent job building our custom home at River Landing and to tell you how much Lydia & I enjoy it. We continue to receive compliments regarding the level of detail as well as the craftsmanship. Our home is as beautiful as we imagined thanks to your efforts.
We also want to note our friends' amazement when we tell them that you built our house on-time and on-budget. Your organizational skills are truly outstanding. However, more important to us than your knowledge and skills, is your honesty and integrity in dealing with us, the suppliers and subcontractors. It was a great comfort to us to know that you genuinely were concerned about our interests and to know that we could trust your advice implicitly; especially since this was our first custom-built home. In hindsight, the only thing we would change about our experience with Omni Homes is to incorporate your scheduling, costing and building expertise earlier in the design phase.
Needless to say, we are very pleased with our new home and look forward to enjoying it for many years to come. We wholeheartedly recommend Omni Homes to anyone wanting to build a home. Thanks again, and best of luck to you in all of your future endeavors. Keep up the excellent work!
Robert Woodard, River Landing